![]() The loss of quality is not actually noticeable to the viewer, as the H. 264 video loss is a form of lossy compression which reduces the size of digital video files while preserving their quality. You may need to have the camera cleaned and serviced by a professional to determine the cause of the problem. ![]() Check to see if all the internal components are properly connected and in good working order. If the problem persists, then it could be a problem with the camera itself. Try connecting the camera to a different display device to see if this solves the issue. If this doesn’t work, then it could be that the display device is not compatible with the camera’s video feed. Check the input settings and make sure the device is set to the correct video source. Check the settings on the display to make sure it is receiving the video signal from the camera. If none of the above checks solve the problem, then the issue may be with the display device. Make sure the settings are configured so that video is being sent to the display device. ![]() If the connections are secure, try restarting the camera.Īlso check to see if the settings on the camera are correct. Check the cable connections to make sure they are secure and the power source is working. The first thing to do is to make sure the camera is connected properly. If you follow these steps and are still experiencing video loss, it is likely an issue with the camera itself and you may need to replace it. Wait 30-60 for the camera to re-configure, and test it out. After 15-20 seconds, release the reset button and plug the camera back in. Disconnect the camera from the power source and press and hold the reset button for 15-20 seconds. This will ensure that you are getting the full effect of your night owl video system.Īdditionally, you might want to try resetting your camera. Replace the Camera – After trying the above steps and still experiencing video loss, you may need to replace the camera. Update your Wi-Fi password, disable other Wi-Fi networks in your area, and/or check the speed of your internet connection if you haven’t done so recently.Ĥ. Upgrade Network Infrastructure – If your network is outdated or poorly configured, it can affect the overall performance of your camera, including video loss. Try relocating the camera to a different location to minimize any interference and optimize picture quality.ģ. Relocate the camera – If the camera is placed in an area that has too much light or interference, it can cause video loss. If the power outlet is loose, tighten the screws on the outlet cover, or replace the outlet.Ģ. Check the power supply – Make sure all cords and power adapters are connected properly, and that the power outlet is working. If you’re experiencing video loss with your night owl video system, there are several steps you can take to try and fix this issue.ġ. Finally, it is important to ensure that the recording device has sufficient hard drive capacity and that the recordings are being stored properly. In some cases, the issue may be resolved by changing the settings or the orientation of the camera.Īdditionally, it may be necessary to check that the camera is receiving power, and to make sure that there are no obstructions in the area. If the cause of the video loss is an issue with the equipment, the device may need to be replaced or repaired. When video loss is detected, steps should be taken to isolate the cause of the video loss as quickly as possible and address it accordingly. ), use of incorrect settings or incorrect camera settings, a faulty camera or recorder, overheating, software/firmware issues or a blackout. Video loss can occur due to a number of reasons such as a defective connection (e. Video loss on security cameras means that the cameras are not recording or that the video quality has significantly deteriorated.
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